System generated emails such as "Consign With Us" or
"Contact Us" are delivered to the email address(es) set up in Config-Config Company.  If you are not receiving these type of emails, please visit the Config Company page (/ConfigCompany.aspx) and review the email addresses on that page.


  1. Phone: Enter your company address (this will appear on your invoices)
  2. Fax: Enter your company address (this will appear on your invoices)
  3. Time Zone: Enter your time zone that your company is in
  4. From Email Address: Enter your company’s main email address (all of your emails will appear to originate from this address)
  5. Catalog Request Email: If you happen to have a link on your website to request a catalog this is the address the request will be emailed to.
  6. Ask A Question Email: If you have a link on your website where customers can ask questions, this is the email address the request will be sent to.
  7. Payments Notifications Email: This is the email address payment notifications will be sent to.
  8. Appraisals Email: This is the email address any requests for item appraisals will be sent to.

       9. Consign With Us Email: This is the email address any requests for consignments will be sent to.

      10. Store Sales Email: This is the email address any store sales will be sent to.


If all these fields are accurate and are using active mailboxes, please contact support@simpleauctionsite.com for assistance.