After the live auction ends, you will need to put together a list of users from each 3rd party platform (such as Live Auctioneers or Invaluable).  This list should be generated from the 3rd party platform.

Then, access Live Auction-Import Users.  You will need to select the appropriate auction, enter the buyers premium for that 3rd party platform, upload the spreadsheet with the 3rd party user data, and enter the worksheet name that the data is included on.

The worksheet name can be found here:


You will have the ability to map the fields used in your spreadsheet with the 3rd party import, but make sure that the mapped fields are exactly the same and in the same order as presented in the worksheet.

Also, make to use only the 2 letter abbreviation for the user's state and country when importing the data.  Even if the data given to you from the 3rd party platform does not use the 2 letter abbreviation, it needs to be changed as such before uploading in our system.